Shipping Policy

At STUTI, we aim to provide you with a seamless shopping experience. Below are our policies regarding shipping, order processing, tracking, and returns.

1. Shipping Policy

Shipping Methods & Costs

• We offer various shipping options at checkout, including standard and expedited shipping.
• Shipping costs are calculated based on your location and the weight of your order.
• Free shipping may be available for orders over a certain amount; check our website for current promotions.

Delivery Times

• Standard Delivery: Typically arrives within 3 to 7 business days after processing.
• Please note that delivery times may vary due to factors beyond our control, including carrier delays or weather conditions.

International Shipping

• We offer hassle-free worldwide international shipping.
• Additional customs fees or import taxes may apply, which are the responsibility of the customer.

2. Order Processing

Order Confirmation

• After placing your order, you will receive an email confirmation with your order details.
• Please review your order confirmation for accuracy and contact us immediately if you need to make changes.

Processing Time

• Orders are typically processed within 1 business day.
• Orders placed on weekends or holidays will be processed the next business day.

Order Modifications/Cancellations

• If you need to modify or cancel your order, please contact us within 24 hours of placing your order. Once the order is processed, we cannot make any changes.

3. Tracking Your Order

Tracking Information

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order.
• You can also track your order by logging into your account on our website.

Order Status Updates

• You can check the status of your order anytime through the tracking link provided in your email or by logging into your account.

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For any shipping inquiries, please contact us at hello@indimak.com